Process Mining

Unearth the truth about your processes, eliminate inefficiencies, and fuel growth with Process Mining.

Process mining Flow Chart

What is Process Mining & How It Works?

Process mining turns the data your systems already capture into a clear picture of how your operations actually run step by step, case by case.

  • Data Collection

    We pull event logs from the systems you already use like ERP, CRM, ticketing, order management, and more. No manual mapping, no team interviews.

  • Process Discovery

    Utilise process mining algorithms to discover and visualise actual process models automatically. This reveals the complete flow of activities and variations, providing insights into user navigation and task completion.

  • Performance Analysis

    We measure where time, cost, and effort are leaking. Bottlenecks, rework loops, delays, handoffs that don’t happen. All surfaced with numbers, not opinions.

  • Fix & Optimise

    The findings become an action plan. We help you remove redundancies, automate the right steps, and track improvements as the process gets faster, cleaner, and cheaper.

Our Process Mining Services

Process-Discovery-Mapping

Process Discovery & Mapping

Our experts use advanced methods to map and document workflows, identifying inefficiencies and empowering impactful process improvements for growth.

Performance-Analysis-Optimization

Analysis and optimisation

We analyze your processes, identify inefficiencies, and apply data-driven strategies to optimize workflows, reduce costs, and drive success.

Root Cause Analysis

Root cause analysis

Through rigorous root cause analysis, core issues are identified, offering actionable insights to improve performance and drive growth.

Predictive Analytics Forecasting

Predictive analytics and forecasting

Leveraging historical data and advanced analytics, predictive insights enable proactive decision-making and accurate forecasting for future growth.

Process Mining at Work: Real-World Solutions for Business Challenges

Optimising Inventory Management

Process mining analyzes inventory data to identify excess stock, optimize replenishment cycles, and prevent stockouts. This reduces carrying costs while ensuring product availability and customer satisfaction.

Streamlining Order Management

By mapping the end-to-end order fulfillment process, process mining uncovers bottlenecks, automates tasks, and improves collaboration. This accelerates order-to-cash cycles and enhances customer experience.

Enhancing Procurement Efficiency

Process mining provides visibility into procurement processes, enabling organizations to negotiate better contracts, consolidate spending, and eliminate maverick buying.

Why GoWide for Process Mining

We’re not a tool vendor. We’re the team that runs process mining for you, from data extraction to the fixes that actually move the numbers.

Built around your business, not a platform

We’re tool-agnostic. We work with Celonis, Signavio, UiPath, or whatever fits your stack and budget so the recommendation is shaped by your problem, not our software license.

Insights that lead to action, not just dashboards

Most process mining engagements stop at “here’s what’s broken.” We stay through the fix helping you redesign the workflow, automate the right steps, and measure the impact.

Senior teams, focused scope

You work directly with the people doing the analysis not a layered pyramid. Pilots are scoped tight, run fast, and deliver measurable results in weeks, not quarters.

Built for mid-market reality

You don’t need a year-long transformation budget to get value from process mining. We size the engagement to your business one process, one outcome, one clear ROI to start.

Process Mining Life cycle

Our Trusted Process Mining Technology Partners

Working with industry leaders to drive your success.

 

FAQs

Process mining is a data-driven technique that analyzes event logs from information systems to discover, monitor, and improve business processes. It transforms raw data into visual process models, enabling organizations to identify inefficiencies, bottlenecks, and optimization opportunities for enhanced productivity and strategic decision-making.

Process mining works by analyzing event data from information systems, such as ERP and CRM platforms. It extracts logs that contain timestamps, case IDs, and activities, transforming them into visual process models. This enables businesses to identify inefficiencies, monitor performance, and optimize workflows for better outcomes.

Process mining provides clear insights into business operations, enabling data-driven decision-making, streamlining workflows, reducing costs, and enhancing customer satisfaction. By continuously monitoring processes, organizations can achieve ongoing improvements and maintain a competitive edge.

Process mining requires event log data from information systems, including timestamps, case IDs, and activities. The data must be accessible, uniform, complete, and comparable, especially if multiple sources are involved.

Process mining can analyze a wide range of processes across various industries and functional areas, including purchase-to-pay, order-to-cash, contact centers, and more. The more automated the processes and the fewer manual tasks involved, the faster the process discovery.

Ready to accelerate your business growth?

Tell us which workflow is slowing you down. We’ll map it, measure it, and show you where to start.

Our Locations

  • Australia
    Level 30, 35 Collins Street,
    Melbourne,VIC 3000
  • USA
    1720 W Division St,
    Chicago, IL 60622
  • Saudi Arabia
    Ibn Az Zahrawi,
    Irqah, Riyadh 12586
  • India
    A-660, Malviya Nagar,
    Jaipur, RJ 302017

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